Updated Refunds and Returns Policy
Welcome to https://www.visualizationdownloads.com, operated under the name Adjanys Marrero. We specialize in offering guided visualization and hypnosis downloads tailored for performance enhancement catering to conscious creatives, artists, musicians, and entertainers. We are dedicated to ensuring that our products meet your expectations and contribute positively to your journey. Below, you'll find the updated terms of our refunds and returns policy, effective as of 3/8/24.
Policy Overview
Due to the digital nature of our products, we generally cannot accept returns. We understand, however, that there may be exceptional circumstances. In such cases, we will handle return and refund requests on a case-by-case basis, providing store credit as a resolution.
Initiating a Request
If you wish to request a return or report an issue, please contact us directly via email at me@adjanys.com. Include your order details, a description of the issue, and any relevant information to support your request.
Conditions for Refunds and Returns
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Digital Products: Given their nature, returns of digital products are generally not accepted. Exceptions may warrant store credit if deemed appropriate by our support team.
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Duplicate Transactions: If you accidentally purchase a product more than once, please notify us within 48 hours of purchase. Duplicate transactions will be eligible for a refund to the original payment method.
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Corrupted Files: Should you encounter issues with downloading or accessing your purchased products due to corrupted files, we will aim to correct the error by resending the file rather than issuing a refund. Please report any such issues within 7 days of purchase.
Refund Process
Upon approval of a refund request due to a duplicate transaction, processing will occur within 7-10 business days. The refund will be issued to the original method of payment. Please note, processing times may vary depending on your bank or payment provider.
Store Credit
For cases approved for compensation outside of duplicate transactions, we will provide store credit that can be used towards future purchases on our site. This allows you to explore other guided visualization and hypnosis downloads that may better suit your needs.
Contact Information
For further assistance or inquiries regarding our policy, please reach out to us at:
- Email: me@adjanys.com
- Business Address: Adjanys Marrero, 715 E67th ST, Inglewood CA
Policy Updates
This policy is subject to change at the discretion of https://www.visualizationdownloads.com. We encourage you to review it regularly for any updates or modifications.
By making a purchase from us, you agree to this refunds and returns policy, understanding that store credit is the primary form of compensation for issues arising from your purchase, with specific exceptions for duplicate transactions and corrupted files.
Thank you for choosing https://www.visualizationdownloads.com for your journey towards enhanced performance and personal growth.